COVID-Safe Protocols (updated May 18, 2022)
COVID Vaccine / Negative Test and Masking Policy
The following is City Theater’s COVID vaccine and masking policy (as of 5/18/22).
As of Wednesday, May 18, 2022, City Theater will no longer require patrons to be fully vaccinated or prove a negative COVID-19 test to entering the theater. While City Theater has currently changed our proof of vaccination or negative test requirement, we continue to encourage all eligible persons to get vaccinated against COVID-19 and remain up-to-date with any CDC recommended booster shots.
As of 05/18/2022, masking will be strongly recommended for all patrons entering our theater; however, masking will only be required when York County, Maine is designed as “High Community Transition” by the Federal CDC. Please note that this means that masking requirements may change from one day to another; therefore, to determine if masking is required, patrons are encouraged to check the Federal CDC’s COVID-19 by County map (at https://www.cdc.gov/coronavirus/2019-ncov/your-health/covid-by-county.html ).
Those who are unable or unwilling to follow this policy can receive a refund or change tickets, but only by emailing the City Theater box office at [email protected].
This policy is in effect until further notice.
Updates to our air quality
We have installed a new ionization filtering unit to our HVAC system for the theater and there is a new UV light air filtering system in our lobby. The safety of our audience, volunteers and performers is always our first concern.
We will be thoroughly sanitizing all surfaces in the restrooms, lobby, and in the theater before the show, Hand Sanitizer & Disinfecting Wipes are available throughout the theater.
Advance ticket purchase is encouraged. You can buy tickets online or over the phone at 207-282-0849.
Show Coupon Pack
The Coupon Pack allows you to purchase a bundle of tickets, and select your shows and seats online at later date. You get 5 tickets for the price of 4 at $100. Click here to buy Show Coupon Pack or call the Box Office at 282-0849.
All tickets purchased online will be assessed a service charge which is used to fund the ticket program, credit card fees, and box office administrative support. City Theater is a not-for-profit performing arts organization. All sales are final. We are unable to give cash or credit refunds.
Orchestra Seating Chart
Balcony Seating Chart
CONTACT THE BOX OFFICE
Call the Box Office at 207-282-0849 to purchase tickets by phone or ask us questions. If you leave a voice message, your call will be returned. Patrons must use a credit or debit card (Visa/Mastercard/Discover) as payment over the phone. Tickets will be held at the Will Call table in the lobby before each performance.
If you would like to write, send ticket inquiries to [email protected]
The Box Office is open Monday to Friday 10:00am-2:00pm. Please use the back ramp entrance adjacent to the Biddeford City Hall parking lot.
SPECIAL EVENTS AND PERFORMANCES
Unless otherwise denoted there are no ticket packages available for special events and guest performances.
All sales are final. We are unable to give cash or credit refunds.